Mastering the Customer Journey Map
Mastering the Customer Journey Map
tool,
mapping
A Deep Dive into the Double Diamond Method in Service Design
A Deep Dive into the Double Diamond Method in Service Design
double diamond,
tool
My name is Mikkel Bech. I have a Master Degree in Computer Science (University of Aarhus, Denmark), but I have spent the last 20 years discovering design methods and tools as a way to build better digital products. I have built a lot of products and companies and have always used that as a way to apply and invent design methods. Currently I'm fully engaged in building a healthcare patient journey platform in Emento, and many of the examples on this site will draw on experiences from building the Emento platform.
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